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Last updated: August 28, 2026
Welcome to The Filtration Lab. These Terms of Service govern your use of our website and the services we provide. By accessing or using our website, you agree to comply with these Terms. Please read them carefully. If you have any questions, we encourage you to contact us before using our services.
By accessing and using the website operated by The Filtration Lab ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services. Your continued use of the site constitutes acceptance of any updates or modifications to these Terms.
The Filtration Lab provides water softening, water filtration, and air purification solutions, including virtual assessments, product recommendations, installation, and financing options. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. All services are subject to availability and are offered to residents within our Utah service area.
Our virtual assessments and quotes are provided for informational purposes and are based on the information you supply and general water quality data for your area. Final system recommendations, pricing, and specifications are confirmed during the consultation and installation process. We do not guarantee that any assessment will identify all issues present in your home's water supply.
Financing options are provided through our third-party financing partner, Enhancify. All financing terms, including interest rates, repayment schedules, and promotional offers such as 0% APR, are determined by the lender and are subject to credit approval. We are not responsible for the financing decisions, terms, or practices of our financing partner. Please review all financing agreements carefully before signing.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You may not use the site to transmit any harmful, offensive, or fraudulent content, or to attempt to gain unauthorized access to our systems. We reserve the right to terminate access for any user who violates these Terms or engages in harmful conduct.
All content on this website, including text, graphics, logos, images, and software, is the property of The Filtration Lab or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent. Trademarks and service marks displayed on the site belong to their respective owners.
To the fullest extent permitted by law, The Filtration Lab shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services. We do not warrant that the website will be error-free, uninterrupted, or free of harmful components. Your use of the site is at your own risk.
Our website may contain links to third-party websites and integrate with third-party services such as our financing partner. We are not responsible for the content, policies, or practices of these third parties. You access third-party sites and services at your own risk, and we encourage you to review their terms and privacy policies.
Our products and services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific water quality results, as outcomes depend on factors unique to your home and water supply. Product warranties are provided by the respective manufacturers and are separate from these Terms. Please refer to individual product documentation for warranty details.
You agree to indemnify and hold harmless The Filtration Lab, its officers, employees, and partners from any claims, damages, or expenses arising out of your use of our website or services, your violation of these Terms, or your infringement of any third-party rights.
We may revise these Terms of Service at any time by updating this page. The updated Terms will be effective immediately upon posting. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
If you have any questions about these Terms of Service, please contact us at hello@thefiltrationlab.com or call (385) 282-4866. You may also reach us at The Filtration Lab, serving Utah County and Salt Lake County, Utah.